Booking Status
Reservation booking status, as used by pmsbkg_BookingSearch, can be one of the following:
- "PreArrival"
- "Resident"
- "Cancelled"
- "CheckedOut"
- "NoShow"
These should be interpreted as follows:
| Booking status | Description |
|---|---|
| PreArrival | Guests are yet to arrive, i.e. the guests have not physically checked-in yet, regardless of the arrival date on the reservation |
| Resident | Guests have physically checked-in and therefore are assumed to be resident in-property |
| Cancelled | The reservation has been cancelled |
| CheckedOut | Guests have physically checked-out (assuming they were previously checked-in) and therefore are assumed to be no longer resident |
| NoShow | This status implies that the guests did not show up, i.e. did not check-in on the expected day of arrival; the status will change from 'PreArrival' to 'NoShow' when the end-of-day process is run on the day of expected arrival (assuming that the PMS is configured for 'System Date') |
Booking status codes
The booking statuses listed above are a simplified subset of the actual booking status codes supported by the PMS, which can include custom codes, custom text labels and custom behaviours for each site. The correspondence between booking status used in the API and booking status codes is as follows:
| Booking status | Booking status code | Default text label |
|---|---|---|
| PreArrival | 1 to 12 | (custom) |
| Resident | 103 | "RES" |
| Cancelled | 102 | "CAN" |
| CheckedOut | 104 | "CHKO" |
| NoShow | 106 | "NoSh" |
| - | 101 | "WAIT" |